- For Vendors: Don’t direct ToastNaija clients away from the ToastNaija platform, defying already laid out rules and guidelines, or search for loopholes in policies. We want our community to keep expanding, as does every other owners of business. When you game the system, the whole community loses out on having a common pool of clients demanding quality services at considerable rates.
- For Hosts: Don’t harass vendors, ask for free services or ambiguous reduction rate, or offer reviews in exchange for price reduction. The community relies on a healthy interaction between vendors and hosts, as well as honest event experience feedback or reviews to help both the vendors and ToastNaija improve on their services.
Keep it professional
When communicating with each other, we advise vendors and event hosts have healthy and vibrant discussions on (prices, event ideas, expectations, service engagement, deadlines etc.) but aside that, talks and discussion that will however lead to hiring or booking the services of ToastNaija registered vendors off the platform should be prohibited at all cost. We ask that, in connection with fostering ToastNaija community relationships, you are respectful, honest, and considerate with the clients or event hosts, and ToastNaija representatives. Be a positive member of the ToastNaija community and as such join in our quest of providing quality event services to the demanding masses. Never ask for personal information, favours or post unoriginal services as your own.
Your feedback matters
Should in case something happen, whether it is good or bad, or not to your expectation, don’t forget to provide reviews about your experience on every delivered services. ToastNaija and every vendors are looking to continuously improve on their standards, and your feedback is important so that appropriate actions can be taken, and as such improve on their services.
Together, let’s make it work!